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  • Can I obtain a refund for a fee I have paid?

    Ancillary fees are charged in three ways and refunds are dependent on how the fee is charged. Compulsory ancillary fees relate to a course or academic program and are charged automatically though ROSI to all students registered in that course or program. These fees are not refundable. Some specific ancillary fees (for building access fobs for example) […]

  • Why do I have to pay for ancillary fees separate from paying for tuition?

    Tuition is charged to students according to the principles outlined in the University’s Tuition Fee Policy. Ancillary fees are levied to cover the costs of items not normally paid for out of operating or capital revenue (operating and capital grants and tuition fees). These fees vary across programs, courses, year of study, and are often based […]

  • Why do I have to pay ancillary fees?

    Ancillary fees are fees charged to pay for administrative services, materials, and activities not supported by operating grants, capital grants, or tuition fees.

  • What policy governs ancillary fees?

    The University of Toronto introduced its own Policy for Ancillary Fees in 1995. The Policy translates Ministry guidelines into the University of Toronto context. This Policy is named the University’s Long-Term Protocol on the Increase or Introduction of Compulsory Non-tuition Related Fees which outlines the process for fee increases or the introduction of new ancillary fees. The Policy for Ancillary Fees describes categories of permitted […]

  • Do I have to complete the Census?

    Beginning February, 28, 2023 the Census will be required for all students. We encourage all students to share their information, because the more responses we receive, the more we’ll learn about our student community, and the better we’ll be able to act based on the data. There is a “prefer not to answer” option for […]

  • Will my response have any bearing on my academic record or any other student records?

    No. The data you share with us won’t affect your academic record in any way, nor will it have any bearing on your eligibility for admission or registration to any U of T program. No professor, teaching assistant or Academic Advisor will have access to this personal data. This data will never be used as part of implementing a policy associated with your academic […]

  • How is the data being stored and how is my privacy protected?

    Data is stored on secure University of Toronto servers and is encrypted at all times.   The University of Toronto is committed to privacy safeguards your personal information in a way that is consistent with the Freedom of Information and Protection of Privacy Act (FIPPA). This includes all information provided through the U of T Student Equity Census.   We won’t use your information for other purposes, […]

  • I don’t identify with any group experiencing barriers to access. Why should I complete the Census?

    The primary goal of this Census is to gain a deeper understanding of the composition of our student community. The data we collect will help us to learn more about who isn’t currently represented in our community, but it will also show us how to provide better supports to our current student population. Your personal participation in the Census is a way to be part of our collective action towards […]

  • Why does the Census use the terminology that it does?

    Identity is personal and complex, so we looked at a wide variety of terminology and considered many ways to collect this information. Feedback from our students was critical in designing the Census questions. In every response, you have the opportunity to list how you want to identify, beyond the list of options provided. Terminology is fluid and you may change how you want to identify – that’s why you have the option to […]

  • Why does the Census focus on the specific demographic areas that it does?

    The Census is gathering a broad range of demographic information – this includes information about gender identity, sexual orientation, disability, Indigeneity, race and ethnocultural identity and educational attainment of parents/guardians. This data will help us understand our student community, identify any gaps in representation and the effectiveness of student support programming and services.

  • How will having this information remove barriers for underrepresented student groups?

    The information we gather helps us see who’s here and who isn’t – at the University in general, and in specific faculties and programs. It lets us know whether we’re adequately engaging and supporting students from diverse backgrounds, particularly those who are historically and currently underrepresented in post-secondary education. It helps us to better understand […]

  • Can I delete my answers after I have submitted?

    Each question has a “prefer not to answer” option, so you can use this if there is specific information you don’t want to share. We don’t keep a historical record of your previous responses and any previous data you submitted will be removed.

  • Can I change my answers?

    Yes, you can log in again to change or modify your responses at any time – the information is collected and updated on an ongoing basis. If you make changes, your previous responses will not be saved. 

  • What changed on the Census since its initial launch?

    Following a comprehensive review by the U of T Student Equity Census Advisory Roundtable, and looking closely at student feedback, some of the questions and categories on the Census have changed. The revised version of the Census launched on December 1, 2021. These changes included: Only minor changes were made for the 2022-23 academic year. If […]

  • How do I access the Census and how long does it take to complete?

    The U of T Student Equity Census is accessible through ACORN. Simply log in using your UTORid and fill out your responses – it should only take about five minutes to complete. You can find the Census in the “Profile & Settings” section of your ACORN account. 

  • Who should complete the Census?

    All undergraduate and graduate students currently enrolled at the University of Toronto on a part-time or full-time basis are required to complete the Census. However, students are in no way required to share any information that they do not wish to share. The “prefer not to answer” option is always there for students to use, and this option […]

  • Why is U of T collecting this data?

    Excellence flourishes in an environment that embraces the broadest range of people and reflects local communities. The U of T Student Equity Census supports U of T’s commitment to creating inclusive working and learning environments through better understanding the characteristics of our student body. This initiative aligns with broader institutional efforts that support anti-discrimination and enhanced equity. […]

  • If I have an inquiry regarding incidental fees, who do I contact?

    Contact your Registrar to discuss your incidental fees or any other inquiries related to your invoice.

  • I am a part-time undergraduate student in the Faculty of Arts & Science, but I haven’t enrolled in courses yet. Why am I being charged incidental fees?

    All students registered in the Faculty of Arts & Science are initially charged the program fee (which includes full-time incidental fees) by default. Once your registration status is changed to part-time, the part-time incidental fees will appear in ACORN after you have your tuition reassessed from program fees to per-course fees. More information about how […]

  • How do I opt-out of my health and/or dental plan?

    The health and dental plan fees were established through referenda in which students were asked to support collection of the compulsory fees. Refunds for health and dental insurance are managed by the student societies and are available within limited time periods.  For more information, please contact your society: Association of Part-time Undergraduate Students (APUS)Scarborough Campus […]

  • I don’t use a campus service (e.g., health service, athletic facility, Hart House, etc.) or a service provided by a student society. Why do I have to pay those incidental fees?

    Incidental fees are a compulsory part of your tuition. The campus fees are set on the understanding that all students will contribute to the cost of these services. The student society fees are set by the student members of the society. There are some components of some student society fees that can be refunded upon […]

  • How do I know what campus services and student society fees I am charged?

    Check your account on ACORN Student Web Services if you are not certain which fees you have been assessed.