Navi: Your U of T Resource Finder

Navi, short for “navigator,” is a chat-based virtual assistant that launched at the University of Toronto in 2020. 

Originally implemented to help students access mental health resources on campus and in the community, Navi expanded in 2023 to incorporate general U of T resources into its offerings, through the same easy-to-use chat interface. 

Navi now handles over 3,000 engagements per month. It can answer questions about tri-campus content that is most frequently requested by incoming and upper-year students including the following:

• admissions
• registrarial information
• financial aid and housing

Navi can also connects users with many other resources like study supports, ways to get involved, finding community, careers, convocation planning, and more. 

The tool is used by staff, faculty, and librarians as well, ensuring they are well-equipped to provide information to students.  

Visit the Navi page at uoft.me/navi to get started with your inquiry. All you have to do is click on the chat button and tell Navi what you need help with.  

If you require further information about Navi, contact Elicia Giannone, Project Manager, U of T Wayfinder. 

As always, information shared with Navi is completely anonymous. U of T reminds users that the resources and supports provided do not replace workshops or one-to-one conversations with experts.