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Recommended Technology Requirements for Remote/Online Learning

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This page outlines the technical requirements and supports available to students to support their success in remote or online learning. Visit the University Registrar’s Office website to learn more about online learning and examinations and browse online course listings.

Minimum Technical Requirements

The University of Toronto has identified the following minimum technical requirements needed for students to access remote/online learning:

RequirementWindows-based PCApple Mac/macOS-based PC
Operating SystemWindows 10macOS X
Web BrowserFirefox or Google ChromeFirefox or Google Chrome
ProcessorIntel Core i5 based modelIntel Core i5 based model
RAM/Memory4 GB4 GB
Storage5 GB of available space5 GB of available space
Screen Resolution1024 x 7681024 x 768
ConnectivityEthernet or WiFi; available USB port(s) to accommodate recommended accessoriesEthernet or WiFi; available USB port(s) to accommodate recommended accessories

UTORid is also Required

Your UTORid and password provide access to online services like email (UTmail+), course content on Quercus, webinars, library resources, Microsoft365 applications, network services for international students, WiFi for those on campus, and more. For more information about getting your UTORid visit tcard.utoronto.ca.

Please reference the information below for additional information regarding recommended accessories, internet connectivity and frequently asked questions.

If you have additional questions, please contact your local IT help desk:

St. George: Information Commons Help Desk
Phone: 416.978.4357
Email: help.desk@utoronto.ca

UTSC Information & Instructional Technology Services
Phone: 416.287.4357
Email: helpdesk@utsc.utoronto.ca

UTM Information & Instructional Technology Services
Phone: 905.828.5344
Email: helpdesk.utm@utoronto.ca

Adaptive Technology

Students operating adaptive tech software at home for remote learning may have a need for a system with greater capabilities. If there are questions or concerns it would be best to reach out to the adaptive tech point person on the respective campus for further discussion.

Accessibility Services Contacts:

University of Toronto Mississauga: Accessibility Services​
​Phone: 905.569.4699​
Email: access.utm@utoronto.ca

University of Toronto Scarborough: AccessAbility Services​
Phone: 416.287.7560​
Email: ability@utsc.utoronto.ca

University of Toronto St. George: Accessibility Services​
​Phone: 416.978.8060​
Email: accessibility.services@utoronto.ca

Recommended Accessories

Speakers, Microphone or HeadphonesMany courses will have synchronous (live) online meetings using webinar software. While many PCs are equipped with speakers and a microphone, using headphones with an attached microphone for these sessions is recommended. 
Video CameraMany courses will have synchronous (live) online meetings using webinar software. While many laptop PCs are equipped with a video camera, some laptop PC and most desktop PC users may need to use a compatible USB video camera.
Scanner or CameraIn some cases, students may need to provide an image of physical work completed. A compatible scanner or camera may be required. A mobile device equipped with a camera may also be acceptable.

Internet Connectivity

Internet SpeedHigh speed broadband access (LAN, Cable or DSL) with minimum download speed of 5Mbps is strongly recommended. 
Wired ConnectionA wired connection (ethernet) to the home router is also recommended over WiFi connectivity to achieve the most reliable results. 
Using Mobile Devices for ThetheringIf broadband connectivity is not available, tethering to a mobile device such as a smartphone with strong signal and minimum download speeds of 5 Mbps is an option, although not recommended. Mobile Internet connectivity through a tethered mobile device will likely not be adequate for online video collaboration as the network latency and unreliable nature of cellular connectivity can result in poor video quality. 
Data Plan AllowancesExpanded use of your Internet connections (broadband or mobile) may cause you to exceed your monthly data plan allowance and result in significant overage charges. An unlimited data plan, if available, is highly recommended.

Cybersecurity Considerations at Home

Cybersecurity is an important way to keep you and your work safe, while participating in remote or online learning. Access the University’s Remote Security Matters page to learn more about creating a cyber secure home.

Students Learning Abroad

International students in areas with internet content restrictions, or who are working remotely on sensitive research, may require access to the University’s general purpose virtual private network (VPN). If you do require the U of T VPN to connect to university resources, please see the Secure & Remote Access webpage for more information and instructions.

Frequently Asked Questions